Founder's story

Founder's story

Dear customers,

As the founder of LHAMOUR, I wanted to share with you the vision I had when I first started. At first, it was very simple: find a solution for my own problem. Then it started to become bigger: make an impact on other people’s lives and the society at large.

In 2012, I came back to Mongolia to work for Mongolia’s first wind farm company after having lived in the States and Europe for many years. I slowly started to develop allergies due to the negative external effects such as air pollution, low quality of water and extreme climate, which was a great shock to me because I never had allergies and having skin rashes truly affected my daily life. I began to wonder what to do. Since I never had skin problems, it never occurred to me that the skin is so important. It is the mirror of our health and it was truly making me understand so many things. I consulted with doctors and they advised me that I should at least use mild natural products since I cannot change the negative external affects. But, I could not find anything. Either it was imported and not really natural or it was low quality. I thus, started thinking about products in general, started looking at the ingredient lists and started understanding what it truly means to use natural products. What started out as a question regarding my own problem, turned into passion, as it inspired me to learn about the skin and effects that products have on it. I started getting deeper into it and then decided to pursue it professionally by enrolling in Formula Botanica, the world's leading accredited online Organic Cosmetic Science School and became a professional skin care product formulator. I moved quickly onto the advanced diploma and soon started making products for myself using Mongolian ingredients. I started at home and made products that I wished to use myself. I then started giving out to friends and family, who in fact had similar skin problems such as mine. It later turned out that the majority of people 1) have allergies as well 2) do not know what kind of skin type they are 3) do not understand products well enough to decide on which ones are suiting them 4) believe in myths about skin care and have very wrong skin routines 5) do not feel that the skin is that important.

Therefore, I decided that I want to use my passion for solving my own skin problems together with the professional background that I acquired and the opportunity of using amazing unique raw materials in Mongolia and start my journey of entrepreneurship. Thus, I hope you can see that LHAMOUR is based on love. The philosophy of loving yourself and taking care of yourself, loving others and sharing knowledge and passion as well as loving the environment. It has my niece’s name LHAMO in it, because eventually what we do now will affect our next generation and thus, by being a social impact business, we want to show the future generation that we need to take care of each other and mother nature as well.

Key timeline

May 2012 – Ms. Khulan came back to Mongolia from New York
2012-02-22

May 2012 – Ms. Khulan came back to Mongolia from New York

1 / 27
December 2012 – Ms. Khulan started to have allergies and skin rashes for the first time
2012-12-31

December 2012 – Ms. Khulan started to have allergies and skin rashes for the first time

2 / 27
June 2013 – Initial research about the skin
2013-06-30

June 2013 – Initial research about the skin

3 / 27
April 2014 – Organic skincare formulation diploma
2014-04-09

April 2014 – Organic skincare formulation diploma

4 / 27
June 2014 – Establishment of the company Natural Essentials LLC
2014-06-04

June 2014 – Establishment of the company Natural Essentials LLC

5 / 27
September 2014 – start of office and production facility
2014-09-02

September 2014 – start of office and production facility

6 / 27
September 2014 – Launch of product on social media
2014-09-17

September 2014 – Launch of product on social media

7 / 27
September 2014 – Robbery of the office
2014-09-24

September 2014 – Robbery of the office

8 / 27
December 2014 – Almost quit everything
2014-12-02

December 2014 – Almost quit everything

9 / 27
December 2014 – Restart everything from scratch
2014-12-18

December 2014 – Restart everything from scratch

10 / 27
February 2015 – Launch of first product at stores
2015-02-02

February 2015 – Launch of first product at stores

11 / 27
February 2015 – Receiving of organic certificate from Chamber of Commerce
2015-02-10

February 2015 – Receiving of organic certificate from Chamber of Commerce

12 / 27
March 2015 – Bloomberg to report about us for first ever bath bomb, lip balm made in Mongolia
2015-03-10

March 2015 – Bloomberg to report about us for first ever bath bomb, lip balm made in Mongolia

13 / 27
March 2015 – Featured on Mongolian TVs, magazines, newspapers
2015-03-15

March 2015 – Featured on Mongolian TVs, magazines, newspapers

14 / 27
May 2015 – Launch of our coffee scrub
2015-05-05

May 2015 – Launch of our coffee scrub

15 / 27
November 2015 - Awarded “Best New National Industrial Producer 2015” by the Ministry of Industry, 2015
2015-11-03

November 2015 - Awarded “Best New National Industrial Producer 2015” by the Ministry of Industry, 2015

16 / 27
December 2015 - Awarded “Entrepreneur of the Year 2015” by the Mongolian Chamber of Commerce, 2015
2015-12-09

December 2015 - Awarded “Entrepreneur of the Year 2015” by the Mongolian Chamber of Commerce, 2015

17 / 27
July 2016 – First shop opening at Shangrila Mall
2016-07-05

July 2016 – First shop opening at Shangrila Mall

18 / 27
July 2016 – Opening of first SPA
2016-07-21

July 2016 – Opening of first SPA

19 / 27
August 2016 - Ms. Khulan won competition and awarded “Best Young Entrepreneur of Asia-Pacific 2016”, Taiwan, 2016
2016-08-17

August 2016 - Ms. Khulan won competition and awarded “Best Young Entrepreneur of Asia-Pacific 2016”, Taiwan, 2016

20 / 27
August 2016 - Awarded “Best Responsible SME of Asia 2016”, Singapore, 2016
2016-08-26

August 2016 - Awarded “Best Responsible SME of Asia 2016”, Singapore, 2016

21 / 27
January 2017 – Start of first export to Hong Kong
2017-01-02

January 2017 – Start of first export to Hong Kong

22 / 27
April 2017 – Open up another flagship in the State Department Store
2017-04-04

April 2017 – Open up another flagship in the State Department Store

23 / 27
October 2017 – Launch in Taiwan
2017-10-04

October 2017 – Launch in Taiwan

24 / 27
November 2017 – Launch in Canada online
2017-11-07

November 2017 – Launch in Canada online

25 / 27
April 2018 – Opened third flagship store in Ulaanbaatar, at Zaisan Hill
2018-04-10

April 2018 – Opened third flagship store in Ulaanbaatar, at Zaisan Hill

26 / 27
April 2018 – Launched in USA online at www.givalry.com
2018-04-25

April 2018 – Launched in USA online at www.givalry.com

27 / 27
02 2012
12 2012
06 2013
04 2014
06 2014
09 2014
09 2014
09 2014
12 2014
12 2014
02 2015
02 2015
03 2015
03 2015
05 2015
11 2015
12 2015
07 2016
07 2016
08 2016
08 2016
01 2017
04 2017
10 2017
11 2017
04 2018
04 2018

Meet team

All our products are made by hand. Please see the ladies of our company.

Chief technologist Khulan

Chief technologist Khulan

Production team Chinjargal

Production team Chinjargal

Production team Giihnaran

Production team Giihnaran

Production team Handaa

Production team Handaa

Production team Chantsaldulam

Production team Chantsaldulam

Production team Altantungalag

Production team Altantungalag

Production team Bayartsetseg

Production team Bayartsetseg

Production team Badamkhand

Production team Badamkhand

WHY HAND MADE MATTERS

When products are handmade, they are full of love. Have you ever studied the work space of a person who creates for a living? Their creations are almost always made in a space of joy, honor, and respect. Those same values somehow find their way into the very aspect of a handmade item.

When you make something, you leave a part of yourself in it. When you are finished creating, you take pride in the work partly because you see yourself in it. When you buy something someone else made, you yourself are reflected in that purchase. Whether it’s the color, the texture, the shape, or just the mood you happen to be in, an item that has been crafted as an expression of the creative spirit person who made it is treasured and valued far beyond an item that was made for worldly mass consumption.



SOCIAL ENTREPRENEURSHIP Too many companies give back to their communities (or some not at all) once they have reached a certain profit level. We want to make a social change through every aspect of our business. We want to show the young generation that it is possible to start from zero and become a global brand when they do things the most sustainable way. Social entrepreneurship is the use of start-up companies and other entrepreneurs to develop, fund and implement solutions to social, cultural, or environmental issues. And we want to create this social change along the whole value chain that we are creating, starting from the employment of the women, to the raw materials from the herders to the mentorship programs we do for the youth.

ENVIRONMENTALLY FRIENDLINESS

Climate change is affecting everyone around the world and it is time that we all try our best to minimize our effects on it. Especially manufacturers need to start working together with customers to communicate about environmental pollution and come up with solutions. LHAMOUR has been actively promoting recycled paper usage and has called for other companies to do the same. We have products such as our own hand made recycled paper baskets that can be used instead of other synthetic baskets. We have introduced a zero waste corner in our flagship stores where people can buy natural soaps and body oils without packaging, so that the customer can also contribute to environmentally friendliness.



HIGH QUALITY INGREDIENTS Ingredients are the fundamental foundations of our brand. Without our ingredients, we could not provide you with products that are good for people with skin conditions and dry skin. We source high quality ingredients that are unique to Mongolia such as sea buckthorn, rose hip, sheep tail fat oil, thyme and nettle due to its amazing properties for the skin. We use fresh goat’s and yak’s milk, something that a few brands around the world could say. We use our own patented formulations and combine unique Mongolian ingredients with internationally acknowledged ingredients to truly give the skin the nourishment it deserves. Our ingredients are our pride.